Golden Gate Bridge Tolls (November Plenary)

Gerry Houlder gerry.houlder at seagate.com
Mon Nov 10 08:00:59 PST 2014


Formatted message: <a href="http://www.t10.org/cgi-bin/ac.pl?t=r&f=r1411101_f.htm">HTML-formatted message</a>

I did the bay bridge, it has cash lanes that the Golden Gate does not. It
is so unfortunate that the rental car companies have taken advantage of the
plate pass system to soak their customers in this way. You would think they
would at least have a better system for their frequent renters.
On Fri, Nov 7, 2014 at 6:27 PM, Paul Suhler <Paul.Suhler at hgst.com> wrote:
>  Thanks, Paul; I’m trying to avoid those surcharges.
>
>
>
> I got through on the FasTrak phone line and was able to pay.	They said
> that this feature just went live on Tuesday and that it’s been flakey,
> hence while it should have been do-able on the web site, it’s not, and
> phone hold times have been up to 40 minutes.	(Mine was about ten or
> fifteen.)
>
>
>
> Imagine that:  a new feature going live and having bugs.  I’m shocked,
> SHOCKED!
>
>
>
> So, hang in there.
>
>
>
> Cheers,
>
>
>
> Paul
>
>
>
> *From:* Paul Wassenberg [mailto:paulw at marvell.com]
> *Sent:* Friday, November 7, 2014 3:22 PM
> *To:* Paul Suhler; T10 E-mail Reflector (t10 at t10.org)
> *Subject:* RE: Golden Gate Bridge Tolls (November Plenary)
>
>
>
> In the past, I have received bills for tolls from the rental car agency,
> albeit with a surcharge and 1-2 weeks after the fact.
>
>
>
> Paul Wassenberg
>
>
>
> *From:* owner-t10 at t10.org [mailto:owner-t10 at t10.org <owner-t10 at t10.org>]
*On
> Behalf Of *Paul Suhler
> *Sent:* Friday, November 07, 2014 3:15 PM
> *To:* T10 E-mail Reflector (t10 at t10.org)
> *Subject:* Golden Gate Bridge Tolls (November Plenary)
>
>
>
> Hi, all.
>
>
>
> Yesterday or the day before it was said that we could pay the bridge tolls
> for our rental cars by going online.	I did so (FasTrak web site) and when
> I entered the license plate number was informed that it was associated with
> another [*sic*] account and that I had to call FasTrak.  I’ve been on
> hold a long time.
>
>
>
> Does anyone have any better ideas for thsis?
>
>
>
> Thanks,
>
>
>
> Paul
>
>
>
> *Paul A. Suhler, PhD*
>
> Research Staff Member
>
> HGST Research
> *paul.suhler at hgst.com <paul.suhler at hgst.com>*
> o: 949-476-1180 x275448
>
> m: 949-241-6443
>
> 3001 Daimler St.
> Santa Ana, CA 92705-5812
> www.hgst.com
>
>
>



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